Last updated: 4 August 2026
This Privacy Policy explains how [INSERT FULL LEGAL ENTITY NAME], trading as FOIDAM (“FOIDAM”, “we”, “us” or “our”), collects, uses and protects personal data when you visit foidam.com, contact us, subscribe to updates, or otherwise interact with us.
1. Who is responsible for your personal data?
The data controller is:
[INSERT FULL LEGAL ENTITY NAME]
Company registration number: [INSERT REGISTRATION NUMBER]
Registered/operational address: Omerou, Omeros Court A’, Floor 12, 8020 Paphos, Cyprus
Email: contact@foidam.com
Telephone: +357 26 953 258
If a Data Protection Officer has been appointed, their contact details will be published here.
2. Personal data we collect
Depending on how you use the website, we may collect:
- Contact and identity data: your name, email address, telephone number and organisation.
- Enquiry and project data: your message, preferred callback time, estimated project budget, project requirements and any information you choose to provide.
- Newsletter data: your email address and records of your subscription or withdrawal of consent.
- Technical and usage data: pages viewed, referring page, date and time of access, browser/device information, approximate location derived from an IP address and security logs. Where enabled, IP addresses are anonymised and hashed before analytics data is stored.
- Communication data: correspondence and records of our interactions with you.
Please do not submit classified information, special-category personal data, passwords, access credentials, or other sensitive operational information through the website forms.
3. How and why we use personal data
| Purpose | Data used | Legal basis |
|---|---|---|
| Responding to enquiries, arranging callbacks and discussing potential projects | Contact, enquiry and communication data | Taking steps at your request before entering into a contract; and our legitimate interest in communicating with prospective customers and partners |
| Providing requested services and managing business relationships | Contact, project and communication data | Performance of a contract; compliance with legal obligations; and legitimate interests in operating our business |
| Sending newsletters or marketing updates | Email address and consent records | Your consent, which you may withdraw at any time |
| Operating, securing and troubleshooting the website | Technical, usage and security data | Our legitimate interests in maintaining a secure and reliable website and, where applicable, compliance with legal obligations |
| Measuring website traffic and improving content | Usage and technical data | Your consent where required by law; otherwise our legitimate interests where analytics is configured to operate without cookies or identifiable visitor profiles |
| Establishing, exercising or defending legal claims and preventing misuse | Relevant contact, communication, technical and usage data | Our legitimate interests and compliance with legal obligations |
Where we rely on legitimate interests, we balance those interests against your rights and reasonable expectations. You may object to such processing as described below.
4. Cookies and analytics
We use necessary technologies to operate the website and record your cookie choices. We also use WP Statistics to understand aggregate website traffic. WP Statistics is configured to keep analytics data within our WordPress environment and should be configured to anonymise and hash IP-derived identifiers. Non-essential cookies or similar technologies will not be activated before consent where consent is legally required.
For details, see our Cookie Policy. You can change your choices at any time through the cookie settings link displayed on the website.
5. Who receives personal data?
We may disclose personal data only where necessary to:
- authorised FOIDAM personnel who need it for their work;
- website hosting, maintenance, cybersecurity, email, communications and other IT service providers acting under our instructions;
- professional advisers, auditors, insurers and legal representatives;
- public authorities, regulators, courts or law-enforcement bodies where disclosure is required or permitted by law; and
- a buyer, investor or successor in connection with a genuine corporate transaction, subject to appropriate confidentiality safeguards.
We do not sell personal data.
6. International transfers
We aim to process personal data within Cyprus and the European Economic Area (EEA). If a service provider processes personal data outside the EEA, we will use a lawful transfer mechanism and appropriate safeguards, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, together with supplementary measures where required.
7. How long we keep personal data
- General enquiries and callback requests: normally up to 24 months after the last substantive communication, unless the enquiry leads to a contract or a longer period is required for legal claims.
- Contract and business records: for the term of the relationship and thereafter for the period required by tax, accounting, sanctions, export-control and limitation laws.
- Newsletter subscriptions: until you unsubscribe or withdraw consent; a minimal suppression record may be retained to honour your request.
- Website analytics: normally up to 13 months, in aggregated or privacy-protected form.
- Security logs: normally up to 12 months, or longer where required to investigate an incident or establish legal claims.
We may delete or anonymise data earlier where it is no longer needed.
8. Your rights
Subject to the conditions and exceptions in applicable law, you may request:
- access to your personal data;
- correction of inaccurate or incomplete data;
- erasure of your data;
- restriction of processing;
- data portability;
- objection to processing based on legitimate interests or to direct marketing; and
- withdrawal of consent at any time, without affecting processing that was lawful before withdrawal.
To exercise a right, email contact@foidam.com. We may request information necessary to verify your identity. We normally respond within one month, subject to any lawful extension.
9. Complaints
Please contact us first so that we can address your concern. You also have the right to lodge a complaint with the:
Office of the Commissioner for Personal Data Protection
15 Kypranoros Street, 1061 Nicosia, Cyprus
P.O. Box 23378, 1682 Nicosia, Cyprus
Telephone: +357 22 818456
Email: commissioner@dataprotection.gov.cy
Website: www.dataprotection.gov.cy
10. Security
We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. No internet transmission or storage system can be guaranteed to be completely secure.
11. Children
The website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal data from children through the website.
12. Automated decision-making
We do not use personal data collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.
13. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices, services or legal obligations. The current version and its effective date will always be published on this page.
14. Applicable framework
This Policy is intended to reflect Regulation (EU) 2016/679 (the GDPR) and Cyprus Law 125(I)/2018. It should be read together with our Cookie Policy and Terms of Use.
